Industry Blog archive from March 2010
| Service is due
It’s how you handle problems that can damage reputations, not the problems themselves, says editor Andrew Davies… | |
| Teaching profession
Graham Hayden on why industry training still doesn't get the support it deserves... | |
| I'm on Twitter....@andrewkbbreview
I've finally got around to an official kbbreview twitter feed - it may have some news but will mostly have me complaining. Follow me @andrewkbbreview | |
| My feet hurt...
I'm back from kbb Birmingham, but what did it tell us about the state of the industry? Asks editor Andrew Davies... | |
| "What's it about, please?"
Fed up with phone bouncers who won't let you talk to the company boss? Tim Foley's on your side… | |
| A slippery slope
R.E. Tailer is heading for the NEC, but under someone else's steam... | |
| Going grey
David Newton says targeting the 'grey pound' must start with the manufacturers and their products... | |
| Catalogue of errors?
Editor Andrew Davies ponders the point of brochures... | |
| What price for good design?
Do you charge up front for your designs when others are not, asks regular retail columnist Lisa Mather of Modo Cucine in Cheshire... | |
| Timewasters are unavoidable
Rob Evans from In-toto in Cheltenham on the inevitability of timewasters... | |
| You can't always get what you warrant
Tim Foley warns suppliers that today's buyers aren't willing to be fobbed off with inadequate warranties... | |
