| Timewasters are unavoidable
Rob Evans from In-toto in Cheltenham on the inevitability of timewasters... | |
| What price for good design?
Do you charge up front for your designs when others are not, asks regular retail columnist Lisa Mather of Modo Cucine in Cheshire... | |
| You can't always get what you warrant
Tim Foley warns suppliers that today's buyers aren't willing to be fobbed off with inadequate warranties... | |
| Retailers can use the internet too you know...
Andrea Ballestrieri, from Casa Cucina in Cockfosters, gives his view on internet trading... | |
| Ain't it funny how time slips away...
Editor Andrew Davies on time wasting customers... | |
| Coming up with the goods
Retail blogger Lisa Mather, from Modo Cucine in Cheshire, lists the areas where she feels suppliers could be making her life easier... | |
| Mark my words
Nick Hopkinson from Mark Two replies to criticisms over his company's relationship with Tesco... | |
| Sale now on...and on
What do January sales tell the consumer about the worth of kitchens, bedrooms and bathrooms? Asks editor Andrew Davies... | |
| Customer service? It goes both ways
Tim Foley wants to know why good service does not always apply both ways between the buyer and the seller... | |
| Online, off sales
Stuart Parry from Purple Kitchens joins the army of retailers raging against the internet machine... | |
| Know your audience
When customers are hard to find, knowing the ones you do have is essential, says editor Andrew Davies... | |
| A hi-tech New Year rant
R.E Tailer doesn't like the internet too much... | |
| Gone skiing
Regular blogger Tim Foley is planning to target skiers and scrappers as part of his New Year's resolutions for 2010. Who are they? Read and learn... | |
| Life goes on...
Slowly but surely things are getting back to normal – and we're not talking about the snow...writes editor Andrew Davies | |
| Supply and demand
Mike White from Pyram says European suppliers have always treated retailers as customers... | |
| KBSA deposits reply
Malcolm Scott, corporate chair of the KBSA, clarifies his position on taking deposits... | |
| Another year wiser
We welcome Lisa Mather of retailer Modo Cucine in Cheshire as a regular blogger. In her debut piece, she reviews her first years in business and how time wasters waste her time... | |
| Online anonymity
Stuart Irving from Ablutions Bathrooms has little time for retailers complaining about online sales... | |
| I'm a celebrity...get me some products
What do celebrities know about the products they endorse? Sophia Charalambous asks... | |
| Happy ever after?
Eamonn Doherty from Dovetail Kitchens in Coventry says after sales service is as important as selling... | |
What do you think? Email the editor direct: andrew@kbbreview.com
