The ‘Ten S’ strategy to build a successful retail business Paul Da Silva outlines his top tips for business planning and the ‘Ten S’ strategy to build a successful retail business. Read more
Experience isn’t everything KBB retail consultant, Paul da Silva, looks back on his early experiences with MFI when he discovered how much easier it is to teach someone product knowledge, rather than how to sell. Read more
Sales – how to do them properly KBB retail consultant Paul da Silva considers the thorny issue of ‘sales’, what the law says about running them and how independent retailers could do them better and make their special offers more appealing to customers Read more
