Flova, from the Pura Bathrooms Group, is sponsoring a new category at kbbreview Retail & Design Awards 2020 – Kitchen Supplier Rep of the Year.
Flova won the Bathroom Product Innovation of the Year award for its GoClick at the kbbreview Retail & Design Awards 2019.
We asked Flova sales director Aaron Frogley why the company is backing the awards.
Q: What do you think makes the kbbreview Retail & Design Awards so important to the KBB industry?
A: We all work so hard throughout the year and the kbbreview Retail & Design awards are a true accolade for showcasing what we achieve – to our customers and colleagues alike. Flova has 26 years of design, innovation and passion put into all our products. Having received an award in 2019, we are immensely proud to once again be presenting an award at this year’s event.
Q: Why did Flova decide to sponsor the Kitchen Supplier Rep of the Year award?
A: At Flova, we pride ourselves in delivering unrivalled customer service and experience. The relationship we have with our customers is absolutely vital in defining a long-term partnership. This is, without doubt, a perfect reason for us to sponsor this year’s Supplier Rep award.
Q: What would you say makes an award-winning supplier rep and why are reps so important to the KBB industry?
A: An award-winning supplier rep is the personal face of any brand. They are experts in their field, able to offer advice, quick to respond, product trainers and ultimately friends that help grow a customer’s business.
Q: In what ways does Flova support or work with independent retailers?
A: With the customer at the heart of everything we do, our industry-leading technology, award-winning designs and world-leading partners come together to meet and exceed expectations. Our new purpose-built training facility in Hailsham, East Sussex, will showcase our products and technologies along with working displays and new point of sale solutions.
Q: How do you see kbbreview’s role in the KBB industry?
A: kbbreview is a fantastic platform for retailers and manufacturers to keep fully up-to-date with goings-on in the industry. All the articles give fantastic scope to all aspects of the market. Flova is truly grateful to work with such a professional and supportive team.