In depth Archives

Latest Articles

Selling in 2023: how will it be different?

With a volatile economy in prospect, the route the customer takes on their buying journey might look a little bit different in 2023, but the stops and the final destination remain the same.

In depth

‘We are looking for a long-term relationship’

Caple has just opened a new showroom in Leeds. Chris Frankland meets MD Danny Lay there to have a look round and find out more about the brand

In depth

Phoenix Bathrooms: We’re a completely different business today

Richard Sharp, managing director of the Leeds-based Phoenix Bathrooms business, reveals details of its new strategy and explains why its transformation is good news for independent bathroom retailers.

In depth

Retailer guarantees and warranties

Toby Griffin investigates the importance of guarantees and warranties to the KBB sector. What do they mean for retailers and what value do they add to the sales story?

In depth

Case study: Opulent with a relaxing ambience

This designer marble and mixed material bathroom is a recent project from the Worthing, West Sussex area, designed by Aron Linkhorn, director of Alexander.

In depth

Case study: The wow factor with a sympathetic touch

Kitchens Etc explains how it designed and crafted this eye-catching kitchen in a Grade 1 listed townhouse with the emphasis on entertaining.

In depth

Inside Village Bathrooms’ bold and charming showroom

Despite looking like a quaint cottage from the outside, Village Bathrooms’s is colourful and vibrant and packed with impressive displays

In depth

‘I don’t want safe. I don’t want boring’

Luxury kitchen and bathroom retailer Premiere Klasse has just opened its second showroom in affluent Ascot. Chris Frankland meets director Kristian Tolbod

In depth

The art of selling yourself

Your showroom displays help sell your design skills and products to customers, but how do you get those customers into your store in the first place?

In depth

‘Retailers must make the most of ‘buying local’ mega trend’

More consumers are buying locally – a golden opportunity for independent retailers, says Trend-Monitor research director Jane Blakeborough.

In depth

Retailers: dare to be different

Jim Geddes, MD of award-winning kitchen retailer JS Geddes in Kilmarnock, looks ahead to 2023 with optimism and draws on his 38-year career in the industry to highlight the routes to success for retailers

In depth

‘A turbulent year ahead – remain optimistic but realistic’

BiKBBI CEO Damian Walters gives his predictions for 2023 – outlining where he believes the opportunities lie for independents and how to maximise them.

In depth

‘Independents have the flexibility to meet challenges head-on’

As bathroom retailer Aston Matthews approaches its 200th anniversary, owner Howard Birch considers what 2023 has in store for the industry.

In depth

Keep it simple and maximise value

It has been a tumultuous year. The global issues that we see on the news every night have exposed retailers and manufacturers…

In depth

Burnout.kitchen: The great outdoors

With outdoor kitchens a growth area, Chris Frankland talks to Burnout.Kitchen importer Matt Hall to find out what this German brand has to offer.

In depth

‘Show customers you’re in control to instil confidence’

Though the outlook for 2023 may look uncertain there are still reasons for retailers to remain positive, as Richard Hibbert, KBSA national chair, points out

In depth

A tour around Junction 2 Interiors

This vast destination showroom gives suppliers the space to breathe and showcase their individual brand identity.

In depth

Defying the odds and trying to stay positive

Tom Reynolds, chief executive, Bathroom Manufacturers Association, provides his predictions for the independent KBB retail community in 2023

In depth

In depth

Selling in 2023: how will it be different?

‘We are looking for a long-term relationship’

Phoenix Bathrooms: We’re a completely different business today

Retailer guarantees and warranties

Case study: Opulent with a relaxing ambience

Case study: The wow factor with a sympathetic touch

Inside Village Bathrooms’ bold and charming showroom

‘I don’t want safe. I don’t want boring’

The art of selling yourself

‘Retailers must make the most of ‘buying local’ mega trend’

Retailers: dare to be different

‘A turbulent year ahead – remain optimistic but realistic’

‘Independents have the flexibility to meet challenges head-on’

Keep it simple and maximise value

Burnout.kitchen: The great outdoors

‘Show customers you’re in control to instil confidence’

A tour around Junction 2 Interiors

Defying the odds and trying to stay positive

Most Read

Howdens unveils multi-million pound factory extension

‘We are looking for a long-term relationship’

500 jobs could go as Magnet owner Nobia plans cull of UK operations

New energy ratings and labels – what you need to know