Manchester-based KBB components specialist TKC has launched its new-look website featuring an enhanced online ordering system.
After receiving feedback from users, the upgraded purchasing facility was specifically designed to benefit its two core customer segments – those purchasing components and, for the first time, those buying complete kitchens from its Jigsaw brand.
According to TKC, the new site also features improved navigation and overall functionality throughout, with products listed in the company’s Trade Index catalogue format.
A completely new addition is the ‘Sticky Cart’ which ensures that a customer’s basket is always visible across all pages, allowing users to add to quantities rather than reselecting items. This function, the company says, is ideal for customers who work round a plan as they order.
Other notable features include the option to download all product images and videos and the ability for both Jigsaw and components customers to choose from the 23 Paint to Order colours or request a bespoke colour via the colour match service.
Neil Taggart, marketing manager at TKC said: “We listened to feedback from our components customers about what features they would like to see within the online ordering system and took these on board to meet their needs, and also using this to create something unique for customers of our Jigsaw complete kitchens with a different menu. There is currently no other site for complete kitchens that offers an ordering platform that is as fast and as intuitive to use with features like the Sticky Cart.
“The new website was in development before the coronavirus pandemic hit and its completion is very timely now for the sort of flexible and home working practices that we currently have, and which are obviously going to be more important in the future.”