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Support and training

While many companies in the industry are lowering support costs by outsourcing services and charging for training, we prioritise traditional support methods. Users have the option to speak with a UK-based representative or use our support portal. 

Training is included as part of our service and can be delivered one-on-one, in a group, or through an extensive library of training videos. Our support staff are highly knowledgeable and dedicated, always available to assist when needed.

Our support team was even honoured with the prestigious Supplier Team of the Year award at the kbbreview Retail & Design awards ceremony held in April.

Straightforward pricing

We have often encountered pricing models that are overly complex and confusing, along with long-term contracts and terms and conditions designed to limit your options. Our approach prioritises choice and simplicity. We offer no upfront costs, no long-term contracts, and competitive pricing. You can choose to add or remove licenses on a monthly basis or terminate your contract with no penalties or notice.

Collaboration

Our approach is to work in collaboration with suppliers rather than treating them merely as sources of revenue. We do not charge to create, maintain or distribute catalogues. Consequently, our catalogues are the most extensive and up-to-date in the industry, featuring nearly 800 KBB brands.

By fostering strong relationships with suppliers, we ensure that our catalogues reflect the latest products and innovations with feature rich, accurate content.

Additionally, our commitment to maintaining up-to-date catalogues means that suppliers can rely on us to present their offerings accurately and attractively. This mutual trust and cooperation benefits both parties wishing to make life easier for their retailers and manufacturers.

Great software

TruBlue is developed with contemporary programming languages and advanced design techniques, distinguishing it from traditional software. Specifically designed for the KBB industry, leveraging decades of expertise, TruBlue’s cloud-based software offers a seamless user experience. One customer even told us: “You have restored the joy in quoting.”

The interface is streamlined and intuitive, yet it also incorporates a comprehensive array of functionalities and features, including pricing, configuration, sales tracking, purchasing, invoicing, deliveries, and production.

Find out how TruBlue’s innovative cloud-based business management solution can help make your life easier.  Go to trublue.co.uk or call us on 01335 453115

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