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What happens when a key supplier suddenly can’t supply? Whether that’s administration, serious supply chain issues, discontinuation of ranges or just human error it’s a serious headache for the retailer.
In this week’s episode of The kbbreview Podcast, Andy Davies is joined by Trevor Scott, Justine Bullock, Nick Warrington and Liz Pantling-Jones to explore what to do when the unthinkable happens – from keeping projects on track and managing customer expectations to finding reliable replacements fast. They also share hard-won lessons on resilience, communication, and why you should never put all your eggs in one supplier basket.