Roca Group has welcomed Nicola Smith to be its new business development manager for Ireland, where she will be responsible for customers across Munster and Leinster.
Prior to her appointment, Smith worked as a bathroom sales advisor at a Dublin-based showroom, where she is said to have honed her customer-relationship skills, as well as exceeded sales targets.
In the new role, not only will she ensure customers receive excellent service, but she will also work to build relationships with new customers across the region.
Glenn Campbell, Roca’s regional manager for Ireland & Scotland, commented: “Nicola has a strong customer-facing background in a bathroom sales environment, so she’s a great fit for this new role. She’s only worked with us for a short time, but her passion for the job and hard work are already shining through and I’m impressed both by her knowledge and enthusiasm. Welcome to the team, Nicola!”
Smith added: “This is a highly competitive market and it’s vital we stand out with our products and services, adapting to shifting customer needs and preferences as bathroom design evolves.
“These are certainly challenges, but there’s also so much I’m looking forward to, including continuing to grow my expertise in the bathroom industry – there’s always something new to learn! And I can’t wait to help customers fall in love with Roca and Laufen products, just as I did when I started.
“But the fact that our brands are well known for product quality and innovation makes our job as a sales team much easier. I’m so excited to join the amazing Roca Group team, growing together, tackling challenges and having fun!”