client relationships Archives

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When the client says ‘I don’t like it’

Joe Hurles, senior bathroom designer at Tec Lifestyle, on navigating the most expensive phrase a showroom can hear, and why expectation, not product, is usually the real problem.

client relationships

Clients not budging on budget?

Although Brits are stereotypically coy when discussing money, this is especially true when talking project budgets. Chris Leighton shares his tips on how to get clients talking your language

client relationships

How much do you really know about your clients?

Using customer data strategically & responsibly can enhance client satisfaction, repeat business, and set you apart from your competitors

client relationships

Present issues: Are presentation packs still worth using?

Ask any designer about the latest trends, and they’ll tell you everything is about being ‘tactile’ these days. But does that same physicality still extend to the way designers present their work to clients?

client relationships

client relationships

When the client says ‘I don’t like it’

Clients not budging on budget?

Present issues: Are presentation packs still worth using?

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