Words: Andrew Davies

Age is more than just a number when it comes to kitchen and bathroom installers. It’s common knowledge that this is an ageing workforce but the latest report from the British Institute of Kitchen, Bedroom & Bathroom Installation (BiKBBI) reveals that, despite best efforts, the problem is getting worse

Each year, the BiKBBI undertakes a research project focused on fitted interiors specialists – inviting UK-based kitchen, bedroom and bathroom installers and installation businesses to share their views on a number of key topics relating to their companies, the economy and the wider sector.

And, in this exclusive look, we highlight some of the report’s key findings.

The data collected reveals that almost two thirds of installers surveyed are aged between 45 and 64. Nearly one in ten (8%) working installers are over 65 – an age group that has increased by 3.6% year-on-year. 

The statistics also show that only 3% of installers have entered the sector in the last five years, with almost 90% of respondents having been in the industry for a decade or more. 

Operating costs, a decline in enquiries and the cost of materials are top of the list in terms of concerns for installation businesses and – for the first time – relationships with retailers also featured as a challenge for installers. 

Data relating to lead generation platforms was also analysed, with results showing that more that 80% of installers are not actively seeking work through external marketing routes, instead relying on social media – particularly Facebook and Instagram – to generate business.

Click below to see the full gallery of insights: