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Welcome to The kbbreview Podcast, your host is Andy Davies and this episode was recorded LIVE today (June 24, 2025) at the InstallerSHOW 2025.
Today we’re talking about the most important topic of all at the moment – and that’s the health of the kbb independent retailer market after a difficult couple of years.
We did a snapshot survey of retailers a couple of months ago and the results were very mixed. Nearly a quarter said they’re more confident than ever about the health of their business, while one in five said they are worried or extremely worried about the future of their business…
Nearly half said they expected the market to get better before the end of the year, but 15% still say they think the market will get worse in 2025.
So what’s going on?
Joining Andy today were top retailers, and friends of the show Trevor Scott from RFK in Rugby; Tina Riley from Modern Homes in Leamington Spa; Luke Wedgbury from Coalville Kitchens in Coalville and Liz Pantling-Jones from Lima Kitchens in Milton Keynes.
We’re talking….
- How their business is right now
- How increases in supplier prices are affecting their business
- Whether supplier service levels have dropped as they manage their own costs
- How consumers are behaving and whether they’re decision making process continues to drag
- How difficult it is to find good staff – including installers
- How they’re tackling the market head on to drive footfall and leads
