Picky customers, botched DIY jobs and poor workmanship from fellow trades are among the top daily frustrations for bathroom installers.
The findings come from a series of interviews, conducted by bathroom brand nuielux, with its installer network, revealing a familiar list of pain points for those working on the frontline of bathroom projects.
Indecisive homeowners, unrealistic budget expectations and clients ordering the wrong or incomplete parts were among the most common gripes. Installers also reported cases where customers failed to read quotes properly, leading to disputes or delays part-way through a job.
But the problems aren’t always customer-led. Builders were the second biggest source of irritation, with installers citing a lack of attention to detail from other trades when carrying out building work that impacts bathroom fitting.
Challenging spaces remain another headache, particularly when clients request complex products in small or awkward rooms. And while DIY disasters are nothing new in the sector, many installers said they’re still frequently called in to fix failed home improvement attempts – often making the job more complicated and time-consuming.
Several also pointed to the ongoing issue of rectifying shoddy past work from “cowboy” tradespeople, including missing components, poor sealing, and uneven flooring.
Despite the catalogue of challenges, nuielux noted that most installers still agreed nothing beats the satisfaction of delivering a finished bathroom that leaves a customer happy.
In other installer-focused news, the Checkatrade Home Improvement Index – data analysis from nearly four million job enquiries – revealed that average fitting prices for kitchens, bedrooms, and bathrooms have dropped for the second quarter in a row.
