Listen to the full episode NOW using the player above, or go straight to it in Apple Podcasts, Spotify or YouTube. Alternatively, simply search ‘kbbreview’ wherever you get your podcasts.
What does it really take to become Retailer of the Year at the kbbreview Retail & Design Awards?
In this special bonus episode of The kbbreview Podcast, Andy Davies sits down with the 2026 Kitchen and Bathroom Retailers of the Year to uncover the strategies, decisions and mindset behind their award-winning businesses.
Darren Walker of Laings and Ben Setterfield of Bathroom + Kitchen Eleven share the lessons they’ve learned, the numbers they watch, how they’re adapting to a changing market and where they see the biggest opportunities for independent retailers in the years ahead.
Listen to the full episode NOW using the player above, or go straight to it in one of the apps below:
Click here to listen in Apple Podcasts
Click here to listen in Spotify
Click here to listen in YouTube
Alternatively, simply search ‘kbbreview’ wherever you get your podcasts.
