Online reviews…Friend or foe?
Rebecca Nottingham looks at the emerging threat of the internet and how retailers can protect themselves against bad reviews. [15-11-2015]
In Depth
‘Just create a pull, they don’t have to buy anything…’
Professor Evanschitzky believes retailers should embrace being a place where we can find inspiration and experience what we’re interesting in buying. [15-11-2015]
HOTPOINT: ‘We want to be seen as a true kitchen brand’
Sean Hannam asks Ian Moverley about the future direction of Hotpoint after it was acquired by Whirlpool. [15-11-2015]
Roundtable: Adopted Retailers
kitchen and bathroom showrooms expert Bill Miller discusses the challenges of launching a new showroom and the future of the industry. [15-11-2015]
SHOPPING AROUND: Poole
Our mystery shopper visits the Dorset coastal town and finds a high standard of service. [15-11-2015]
Showroom of the Month: Tom Howley, Chelsea, London
Tom Howley has launched a new retail showroom on the Fulham Road in Chelsea. [15-11-2015]
PROFILE: Designer Bathroom Concepts
Designer Bathroom Concepts co-owners Russell Ward and Caroline Whittaker reveal its strategy behind being a new type of web-based retailer. [15-2-2015]
