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Think you know great service?

James Latham believes providing the very best customer experience, from enquiry to delivery, is paramount. However, whilst it’s easy for the brand to say it consistently delivers a great service, it’s far harder to actually prove. So, it asked its furniture maker and joiner customers to confirm it themselves…

Customer

More KBB retailers should be asking for customer recommendations, says expert

Not enough KBB retailers are encouraging their customers to recommend them, according to a survey for kbbreview by consultant Toby Griffin.

Customer

Bathstore to complete ‘as many orders as possible’

Bathstore administrators are telling worried customers that stores will remain open to sell product and the company will ‘fulfill as many orders as possible’.

Customer

Customer

Think you know great service?

More KBB retailers should be asking for customer recommendations, says expert

Bathstore to complete ‘as many orders as possible’

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