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Showroom of the Month: The Kitchen Depot, Hemel Hempstead

Homely, welcoming and family-friendly were the key objectives behind the recent refurbishment of this Hertfordshire franchise

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Vado: ‘We’re small enough to listen, big enough to act’

Managing director Andy Baines and product and marketing director Angela Neve explain how bathroom brand Vado is putting its money where its mouth is when it comes to supporting its showroom retailers

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Case study: A nod to Arts and Crafts

To suddenly do some heavy, over-the-top, super-glam 1920s pastiche would have been totally at odds. It was also essential that the spec…

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AEG: We are there to support our retail partners

Chris Braam took over as the head of AEG Electrolux in Europe last July. Chris Frankland asks about progress so far and his plans for the future

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How I reached that 20-year milestone

The Kitchen Broker near Gloucester celebrated its 20th anniversary of trading this year. Chris Frankland went to talk to owner Chris Theyer to find out his formula for running a successful KBB retail business

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What can the international kitchen brands offer UK retailers?

International kitchens continue to sell well in the UK. What do continental brands have to offer and what does this mean for kitchen retailers? Is it time to expand your global reach?

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Diversity & Inclusion: Is the KBB industry doing enough?

Is the KBB industry failing on diversity and inclusion? Is it a moral obligation or can it actually help your business? We look at what a more diverse and inclusive workforce could mean to this sector and whether it can be achieved

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What’s going on with recruitment?

Recruitment has often been seen as a bellwether for the state of the industry as a whole, but despite reports of redundancies and job losses, why are some retailers and brands still struggling to fill their vacant roles?

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The secrets to an award winning retail formula

We talk to Jarlath Keenan, co-owner of our New Bathroom Retailer of the Year, Bathroom Envy, to find out the secrets behind their award-winning business

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Case study: Elegant innovation

How Clive Christian Furniture in Weybridge created a spectacular
kitchen space for a family to congregate complete with signature cabinetry and unique backsplash technology

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Switch on to smart appliances

From voice control and remote activation to smart functionality, which can save the consumer time, money, energy and reduce food waste, we explore the latest in connected appliances

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Matki: Decades of detail

MD Nicholas Cunild shares how his strategy enabled Matki to build strong relationships with retailers and carve out a niche in the market

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Don’t get caught napping on bedroom sales

Bedrooms are an easy add-on sale for kitchen retailers. Francesca Seden takes a look at the latest trends in bedroom built-in storage and how the coronavirus pandemic positively influenced sales in this market

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Showroom of the Month: Amy Jane Bathrooms and Interiors

All is not as it first appears in this showroom, which has a hidden, secret area designed to wow and surprise higher-end clients…

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Grohe: The UK is a challenge and an opportunity

Kristine Skauge is the new head of Grohe in the UK. She talks to Chris Frankland about her new role, her new management team, why the UK market is a core market and why KBB retailers are key to their way forward

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How do you resolve a customer dispute at a stalemate?

Genuine customer disputes are an unfortunate possibility in the world of independent retailers. But what do you do when both you and your customers can’t resolve the issue by yourselves?

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Analysis: Just how influential are installers?

New research has identified where installers fit in the bathroom buying process and their significance may surprise you. Here’s everything you need to know about the study and why you shouldn’t ignore the results…

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IFA Berlin: Back at ‘full strength’

Visitor numbers were well up on last year’s IFA with all Covid restrictions finally removed. Chris Frankland was there to see all the latest developments and launches in home appliances

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Showroom of the Month: The Kitchen Depot, Hemel Hempstead

Vado: ‘We’re small enough to listen, big enough to act’

Case study: A nod to Arts and Crafts

AEG: We are there to support our retail partners

How I reached that 20-year milestone

What can the international kitchen brands offer UK retailers?

Diversity & Inclusion: Is the KBB industry doing enough?

What’s going on with recruitment?

The secrets to an award winning retail formula

Case study: Elegant innovation

Switch on to smart appliances

Matki: Decades of detail

Don’t get caught napping on bedroom sales

Showroom of the Month: Amy Jane Bathrooms and Interiors

Grohe: The UK is a challenge and an opportunity

How do you resolve a customer dispute at a stalemate?

Analysis: Just how influential are installers?

IFA Berlin: Back at ‘full strength’

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