In Depth

Online reviews…Friend or foe?

Rebecca Nottingham looks at the emerging threat of the internet and how retailers can protect themselves against bad reviews. [15-11-2015]

Adopted Retailers

Roundtable: Adopted Retailers

kitchen and bathroom showrooms expert Bill Miller discusses the challenges of launching a new showroom and the future of the industry. [15-11-2015]

SHOPPING AROUND: Poole

Our mystery shopper visits the Dorset coastal town and finds a high standard of service. [15-11-2015]

Managing director Russell Ward

PROFILE: Designer Bathroom Concepts

Designer Bathroom Concepts co-owners Russell Ward and Caroline Whittaker reveal its strategy behind being a new type of web-based retailer. [15-2-2015]