‘Don’t let your insecurities get in the way’

Elizabeth Pantling-Jones, kbbreview100 member and director at Lima Kitchens in Milton Keynes explains why, despite experiencing stereotypical attitudes among clients and industry peers, she believes things are slowly getting better [10-3-2021]

Recording – just for the record

Darren Taylor, MD of Searle and Taylor in Winchester, warns of the perils of letting clients record virtual design consultations [2-3-2021]

Ready for a new normal?

Now that Brexit is a done deal, the Ripples managing director Paul Crow asks whether the bathroom industry is ready for a new normal and hopes sales directors will spend some time getting to know their retail customers better. [9-2-2021]