Recording – just for the record

Darren Taylor, MD of Searle and Taylor in Winchester, warns of the perils of letting clients record virtual design consultations [2-3-2021]

Ready for a new normal?

Now that Brexit is a done deal, the Ripples managing director Paul Crow asks whether the bathroom industry is ready for a new normal and hopes sales directors will spend some time getting to know their retail customers better. [9-2-2021]

KBB retailing in a post-Covid world

How can KBB retailers adapt to the ‘new normal’? Alex Ainge, MD of Compusoft, explores this question and gives KBB retailers several practical ways to build up their business with this new way of working. [3-2-2021]


Brexit – here we go…

The Prime Minister has, as promised, got Brexit done, there is a free trade agreement and we have finally left the European Union. The KBSA corporate chair Malcolm Scott considers what this historic development may mean for the kitchen industry. [2-2-2021]

Everybody has a plan until they get punched in the mouth

2020 wasn’t the year anyone was expecting but where do we go from here? The MD of bathroom franchise Ripples, Paul Crow, reveals why, despite the colossal implications of Covid-19, he feels more positive than ever about the year ahead. [27-1-2021]